2012年开业 366间房 电话0851-5999999 传真0851-5999888
贵阳凯宾斯基大酒店座落于城市商业中心，毗邻风光旖旎的南明河畔，与国际化购物及娱乐中心仅咫尺之遥，幸步可至甲秀楼，弘福寺、黔灵山公园等多个贵阳著名旅游景点，位置优越，出行便捷。 作为城市的地标性建筑，贵阳凯宾斯基大酒店拥有各式豪华客房及套房，每间客房均可欣赏到无以伦比的城市美景。当夜幕降临时，在酒店230米高的“53 Lounge”，让您置身于豁达高度，沉醉于迷人的夜色之中。
Has ordered room service at around 12:30am on 14th Feb night (1 x wanton Soup and 1 x French Fries), Service center said food will be served within 30mins. However, after waiting for nearly an hr, food still not served, called to the service center to ask and the replied was that that night they were too busy, and for that i told the Service center if not served within 5mins, cancelled my order...till then, no replied from Service center. So i assumed the order has cancelled. But after half an hour, room service server called to my room saying food ready, coz i have slept already and told that the order had cancelled. The main point is why the Service center did not call me back to tell that the outcome. and i believe busy or not busy that night has nothing to do with me as a guest. Will recommend if service can improve...
Thank you for staying Kempinski Hotel Guiyang.We are terribly sorry about what had happened on you, and we are sure the service center didn＇t mean to did this,perhaps some misunderstanding there , thank you for telling us about this and we will look into this matter at once. it＇s our great honor to serve you and we are looking forword to see you soon!
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