新加坡乌节雅诗阁公寓 Ascott Orchard Singapore

No. 11 Cairnhill Road,乌节路地区,新加坡,229724,新加坡 周边

超棒4.7/5分  99%用户推荐
81位住客的真实点评
我觉得超棒啊这家酒店,位置好,服务好,房间整个设施都超棒的,带着宝宝还有厨房,厨房锅碗瓢盆样样都有。除了没有洗衣机衣服不容易干之外,真的没有缺点了。4楼可以通往百丽宫,吃饭打车都方便。下次来还会选。就是早餐样式比较少。
入住
退房
每间住客数
18周岁及以上为成人。
0-17周岁儿童请参照各酒店入住政策。 ×
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酒店介绍

华人礼遇

    2016年开业,共有220间房
    2016-01-01开业,相信新加坡奥查德雅诗阁服务公寓(Ascott Orchard Singapore)周到的服务和一流的设施,会让您在新加坡开展一段难忘的旅行。离这最近的是索美塞地铁站,距离仅400m。附近很多景点,包括Devon Railway Centre、翡翠山路和新加坡总统府都离酒店不远。
    室外游泳池和健身室对于喜欢健身的旅客来说是理想的去处。酒店会为旅客提供便捷的礼宾服务。酒店为所有入住客人提供停车场。

    酒店设施

    网络
    • 客房WiFi免费
    • 房间内高速上网
    • 公用区WiFi
    交通服务
    • 停车场
    • 接机服务
    儿童设施
    • 儿童乐园
    休闲娱乐
    • 室外游泳池
    • 健身室

    订房必读

    入住和离店入住时间:15:00以后      离店时间:12:00以前
    儿童政策
    0 - 12岁儿童使用现有床铺免费,不含儿童早餐
    • ·酒店不接受18岁以下客人单独入住
    • ·12岁以上儿童一律按照成人标准收费
    • ·加床政策、儿童人数请参见您所选定的客房政策,若超过房型限定人数,可能需收取额外费用。提出的任何要求均需获得酒店的确认,所有服务详情以酒店告知为准
    膳食安排中式早餐 价格详询酒店
    自助早餐 价格详询酒店
    宠物不可携带宠物。
    酒店接受的
    银行卡类型

    酒店内接受信用卡支付的种类有:

    万事达(Master)威士(VISA)运通(AMEX)大来(Diners Club)JCB国内发行银联卡

    周边地标

    地铁0.4公里索美塞0.6公里乌节1.1公里纽顿1.1公里多美歌
    景点0.2公里Devon Railway Centre
    购物0.2公里百利宫0.2公里杰尼亚(新加坡百丽宫购物中心店)0.2公里文华购物廊0.2公里Zegna杰尼亚(百丽宫购物中心二店)
    餐饮0.2公里Chatterbox0.2公里翡翠金阁0.2公里Hashida Sushi0.2公里御宝至尊烤鸭店(百利宫店)

    标注距离为酒店与地标间的直线距离,而非实际距离。

    住客点评

    4.7
    99%用户推荐
    位置4.8 |服务4.6 |设施4.7 |卫生4.8
    点评总数 26
    被点有用 0
    上传图片 22
    4.0分
    其他2017年01月入住 行政一室公寓

    优点地理位置

    不足house keeping

    老公喜欢这个品牌所以这次订的这个酒店,不知道是不新的酒店的原因或者春节的原因, house keeping的服务有点让我无语,不是投诉,而是真的无语,一共11天,两天因为春节被告知没有客房清洁服务(毕竟酒店公寓嘛,可以理解)然后的一天,我们自带的muji的腰枕再也找不到了,不是说被偷毕竟也不是什么值钱的东西,因为是用来垫腰的,所以放在床上用,估计是换被单或者被子的时候一起给包在被单或被子里收走了(这都是我们自己找的籍口),不见的第三天就跟酒店说了,酒店也还负责立刻让收拾房间的人过来帮忙找,整个 房间翻遍了都没有,反正到我们离店收拾完东西,再到家都没看到这个腰枕,这一篇就算翻过去了,中间的几天要不就是没给沐浴露之类的,要不就是某一天没换牙刷(我们自带牙具,但是没带牙膏,所以还是需要用的,不知道收拾房间的人是不是这么想的,觉得我们自带牙具的所以不需要洗漱用品呢?),但是沐浴露之类的怎么解释呢(我们都是用完的情况下才让他们提供的,因为是小的欧舒丹),应该有两次没换新的(除去没有清洁服务的两天),还有一次的卷纸没放,真心是要用完了,我们才让他们送新的,也没要求天天都放新的。整个housing keeping非常无语,是不是酒店公寓我们就不应该这么多要求呢?希望酒店能稍微重视一下客房服务吧,。地理位置很适合购物,就在乌节路Robinson的后面。离地铁站要走一段,但是也是可以接受的,酒店楼下有个咖啡厅,早午餐很赞,咖啡也不错,我们订的是无早,经常就在这个咖啡店吃东西,除了house keeping应该没什么挑剔了。
    有用(7) 发表于 2017-02-05
    酒店回复
    Dear BBvivian, Greetings! the team at Ascott Orchard Singapore sincerely thanks your husband and you for your valued support for our brand serviced residence. we deeply regret to learn your stay at our latest flagship residence was detracted by the loss of your waist pillow and we are truly sorry for the disappointment caused to you. We would like to assure you our Housekeeping management had made a thorigh search and investigation and we are truly sorry we could not locate your pillow. We earnestly hope this inopportune incident will not deter you from staying with us again as we sincerely hope to be given another chance to create a better stay experience for your husband and you. it has been our pleasure hosting you and we truly hope to welcome you back. we are at your service. Thank you. Kind regardas, Cynthia Lim, resident relations Manager Cynthia Lim, resident Relations Mane
    查看回复
    点评总数 4
    被点有用 0
    上传图片 4
    5.0分
    亲子家庭2017年06月入住 二卧室至尊套房
    公寓很新,房间很舒适,厨房设备很齐全,自己做饭完全没问题。泳池挺大的,不过没时间去游,反正看着很心痒。
    有用(4) 发表于 2017-06-10
    酒店回复
    Dear Valued Resident, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our latest and most fashionable serviced residence in Singapore. We are delighted you had a great stay with us and our fully-equipped Suite had impressed. We sincerely regret to learn you did not manage to use our swimming pool and we sincerely hope you will include this in your schedule when you next stay with us. It has been our great pleasure being of service to your family and you, and all of us truly look forward to welcoming you back for more enjoyable and comfortable stays with us . Thank you for your valuable support. Kind regards, Cynthia Lim, Resident Relations Manager
    查看回复
    点评总数 66
    被点有用 0
    上传图片 40
    4.8分
    商务出差2017年04月入住 行政一室公寓
    很新,很不错。服务好。就是柜子里面擦得不是很干净。稍稍有点新装修的味道。
    有用(3) 发表于 2017-05-29
    酒店回复
    Dear Valued Resident, Greetings from the team at Ascott Orchard Singapore! Thank you for choosing our latest flagship serviced residence for your holiday in Singapore. We are indeed heartened to learn you had an enjoyable and comfortable stay with us. Please accept our sincere apologies for our team' oversight in maintaining the cleanliness of the cupboard areas. We assure you our Housekeeping Manager has since counselled his team members and our cleaning standards have improved. All of us are truly appreciative of your valuable feedback as it has allowed us to improve in areas we lack. We have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager Cynthia Lim
    查看回复
    点评总数 11
    被点有用 0
    上传图片 9
    5.0分
    商务出差2017年05月入住 行政工作室套房
    地理位置方便,装修修
    有用(3) 发表于 2017-05-18
    酒店回复
    Dear Jason T, Greetings from the team at Ascott Orchard Singapore! Thank you for choosing our latest flagship serviced residence for your holiday in Singapore. We are indeed heartened to learn you had an enjoyable and comfortable stay with us. We are also happy to know you have found our prime location at Orchard Road to your liking and we sincerely hope you will make our serviced residence your favourite accommodation choice whenever you are in Singapore. All of us have truly enjoyed being of service to you and we truly look forward to welcoming you back for more enjoyable and comfortable stays with us. Thank you for your valued support. Kind regards, Cynthia Lim,. Resident Relations Manager
    查看回复
    点评总数 4
    被点有用 0
    上传图片 4
    5.0分
    商务出差2017年11月入住 行政一室公寓套房
    离地铁站someset 很近,步行大概五六分钟。在乌节路边上,购物吃饭都很方便。房间带厨房的,有微波炉。洗漱用品是欧苏丹的,被子很舒服,不会痒。
    有用(0) 发表于 2017-11-26
    0
    0
    0
    酒店回复
    Dear Libiqing77, Greetings from your team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence for your recent holiday in Singapore. All of us are delighted you enjoyed your stay with us and you have found our location ideal and convenient. We are also heartened to learn you have been impressed with our spacious and well-appointed Suite and we sincerely hope our residence will be your choice accommodation option whenever you are back in Singapore. All of us have truly enjoyed being of service to you, and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager
    查看回复
    点评总数 15
    被点有用 0
    上传图片 0
    4.0分
    独自旅行2017年11月入住 行政工作室套房
    感觉一般般
    有用(0) 发表于 2017-11-28
    酒店回复
    Dear Valued Resident, Greetings! We deeply regret to learn you did fully not enjoy your stay at our serviced residence and we are truly sorry for the disappointment caused to you. Kindly allow us to assure you we are appreciative of your valuable feedback and our management is seeking improvements in areas we lack. We sincerely hope you will give us another chance as we shall definitely improve. We always welcome suggestions on how we may improve and we would like to invite you to share with us some feedback on your stay so as to allow us to review our processes and service for improvements. It has been our pleasure hosting you at our serviced residence and we sincerely hope to welcome you back, giving us an opportunity to create a better stay experience for you. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager
    查看回复
    点评总数 3
    被点有用 0
    上传图片 0
    5.0分
    商务出差2017年11月入住 一卧室豪华套房
    环境好
    有用(0) 发表于 2017-11-26
    酒店回复
    Dear Valued Resident, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence and for awarding a perfect rating for your experience with us. We are indeed thrilled to learn our services, facilities and products have exceeded your expectations as such positive feedback inspires all of us to always strive to provide the highest level of service in our industry. We sincerely hope you will now make our residence your favoured accommodation choice in Singapore and you will recommend us to your friends and family. Your valued support for our centrally located residence is much appreciated and we earnestly look forward to being of service to you again soon. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager
    查看回复
    点评总数 30
    被点有用 0
    上传图片 1
    5.0分
    商务出差2017年11月入住 行政一室公寓套房
    没在酒店吃早餐,因为酒店就在乌节路很方便,唯一的是感觉房间有些小,隔音差了一点,酒店配的手机可以拨打大陆电话很方便,给五星好评吧
    有用(0) 发表于 2017-11-27
    酒店回复
    Dear Valued Resident, Greetings from your team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence and for awarding a perfect rating for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We sincerely hope you will now make our residence your choice lodging whenever your travels bring you back to our friendly shore. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
    查看回复
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