新加坡乌节雅诗阁公寓 Ascott Orchard Singapore

No. 11 Cairnhill Road,乌节路地区,新加坡,229724,新加坡 周边
公用区WiFi餐厅室外游泳池健身室停车场所有设施
超棒4.7/5分  97%用户推荐
173位住客的真实点评
我们订了两卧室的房型,真的是非常方便亲子出游。晚上把衣服丢洗衣机,第二天早上就烘干好了,需要注意有些衣服有可能预上高温烘干会缩小,别问我为什么知道!泳池不大,但非常干净。订单确认后打电话去酒店确认一下是否有洗衣机和小朋友用品时,态度比较恶劣,因登记了四个人的入住信息,先报一个人查不到,再报另一个人的查到之后很不耐烦的语气说“用别的名字我怎么找得到”。当时对这家酒店的印象就是比较差,但是当办理入住时,前台态度非常棒,24小时的中文服务也很赞。距离乌节路地铁站A出口400m左右,让前台帮忙喊出租车5分钟。后面两天换了丽思卡尔顿时家人还不太开心,认为没有公寓方便。
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18周岁及以上为成人。
0-17周岁儿童请参照各酒店入住政策。 ×
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酒店介绍

华人礼遇

    2016年开业,共有220间房
    2016-01-01开业,相信新加坡奥查德雅诗阁服务公寓(Ascott Orchard Singapore)周到的服务和一流的设施,会让您在新加坡开展一段难忘的旅行。离这最近的是索美塞地铁站,距离仅400m。附近很多景点,包括Devon Railway Centre、翡翠山路和新加坡总统府都离酒店不远。
    室外游泳池和健身室对于喜欢健身的旅客来说是理想的去处。酒店会为旅客提供便捷的礼宾服务。酒店为所有入住客人提供停车场。

    集团品牌

    集团 雅诗阁(Ascott)

    雅诗阁有限公司(“雅诗阁”)是全球最大的国际服务公寓业主和运营商,在亚太、欧洲及海湾地区的20多个国家70多个城市拥有超过30,000 套服务公寓单。雅诗阁旗下共有三大品牌,即雅诗阁、馨乐庭以及盛捷。在中国,雅诗阁是最大的国际服务公寓业主和运营商。目前在全国拥有和管理着42个物业,逾8,000套服务公寓单位,分布在北京、成都、重庆、大连、佛山、广州、杭州、上海、沈阳、深圳、苏州、天津、武汉、西安、厦门、香港和澳门。雅诗阁是嘉德置地有限公司旗下的全资子公司,总部设在新加坡。1984年,雅诗阁推出了亚太地区的首个世界级服务公寓。2006年,雅诗阁成立了全球首个亚太区服务公寓房地产信托基金——雅诗阁公寓信托。经过28年的耕耘与发展,今日的雅诗阁在服务公寓行业中备受推崇,在国际上稳占领导地位。

    酒店设施

    网络
    • 客房WiFi免费
    • 房间内高速上网
    • 公用区WiFi
    交通服务
    • 停车场
    • 接机服务
    儿童设施
    • 儿童乐园
    休闲娱乐
    • 室外游泳池
    • 健身室

    订房必读

    入住和离店入住时间:15:00以后      离店时间:12:00以前
    儿童及加床政策
    • 酒店允许携带儿童入住
    • 每间客房最多容纳1名0-11岁儿童,和成人共用现有床铺。
    0-11岁1名使用现有床铺免费
    • 每间客房最多容纳1张加床
    大龄儿童或成人加床收费,每人每晚SGD80
      • 酒店不接受21岁以下客人单独入住
      • 加床政策、儿童人数请参见您选定的客房政策,若超过房型限定人数,可能需收取额外费用。提出的任何要求均需获得酒店的确认,所有服务详情以酒店的告知为准。
      膳食安排中式早餐 价格详询酒店
      自助早餐 价格详询酒店
      宠物不可携带宠物。
      酒店可用支付方式
      万事达(Master)威士(VISA)运通(AMEX)大来(Diners Club)JCB国内发行银联卡
      交通娱乐 查看大地图
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      住客点评

      4.7
      97%用户推荐
      位置4.7 |服务4.5 |设施4.7 |卫生4.7
      点评总数 17
      被点有用 19
      上传图片 19
      4.8分
      亲子家庭2018年04月入住 两房豪华行政套房
      我们订了两卧室的房型,真的是非常方便亲子出游。晚上把衣服丢洗衣机,第二天早上就烘干好了,需要注意有些衣服有可能预上高温烘干会缩小,别问我为什么知道!泳池不大,但非常干净。订单确认后打电话去酒店确认一下是否有洗衣机和小朋友用品时,态度比较恶劣,因登记了四个人的入住信息,先报一个人查不到,再报另一个人的查到之后很不耐烦的语气说“用别的名字我怎么找得到”。当时对这家酒店的印象就是比较差,但是当办理入住时,前台态度非常棒,24小时的中文服务也很赞。距离乌节路地铁站A出口400m左右,让前台帮忙喊出租车5分钟。后面两天换了丽思卡尔顿时家人还不太开心,认为没有公寓方便。
      有用(0) 发表于 2018-04-28
      酒店回复
      Dear 熊咪熊, Greetings from Ascott Orchard Singapore! Thank you for choosing our serviced residence and for your wonderful feedback on your stay with us. We are delighted your lovely family and you had a great time and have found our prime location along Orchard Road an added value. Please accept our sincere apologies for the disappointment caused to you by our team's handling of your queries when you called. Please be assured our management shall be investigating and counsel our team members concerned. We sincerely appreciate your kind assurance your family and you had a great time staying with us, despite the initial disappointment and we hope Ascott Orchard will be your favourite accommodation whenever your travels bring you back. It has been our great pleasure being of service to you and we truly look forward to welcoming you back for more enjoyable and comfortable stays with us soon. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager
      查看回复
      点评总数 13
      被点有用 1
      上传图片 22
      5.0分
      亲子家庭2018年02月入住 一卧室豪华套房
      乌节路百丽宫商场对面,各种便利,无可挑剔,一套房都有洗衣机,可以烘干前些天所有衣服,唯一不足是下面有个工地施工,白天睡午觉睡不好,晚上停工没有问题
      有用(1) 发表于 2018-02-24
      酒店回复
      Dear Valued Resident, Greetings! We sincerely apologise for the inconvenience and disappointment caused to you by the nearby construction works. Kindly allow us to assure you our management shall definitely work with the project manager of this construction site to mitigate the inconvenience caused to our residents, although we humbly admit works would have to be carried out at appropriate times which are approved by the local authorities. All of us sincerely hope this temporary situation will not detract you from staying with us again as we are confident the noise level will lessen once the relevant works are being completed. It has been our great pleasure to have been of service to you and we genuinely look forward to welcoming you back, giving us a chance to create a better stay experience for you. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
      查看回复
      点评总数 4
      被点有用 0
      上传图片 8
      4.8分
      亲子家庭2018年02月入住 三卧室套房
      酒店公寓适合长时间居住。三间卧室和客厅正对游泳池比较安静。不足之处是没有客房点餐服务,早餐是纯欧式的(没有粥)。房间清洁方面,个人感觉没有很五星级酒店的干净,油烟机开关有点油腻。每日客服💁人非常好。
      有用(0) 发表于 2018-02-28
      酒店回复
      Dear Valued Resident, Greetings from your team at Ascott Orchard! Thank you for choosing our centrally located serviced residence for your recent family holiday in Singapore and for your positive feedback. All of us are delighted your family and you had an enjoyable and comfortable stay with us. We sincerely hope you will now make our residence your choice lodging whenever your travels bring you back to our friendly shore. Please be assured we have taken note of your valuable feedback regarding room service operations by our external food and beverage service provider and cleaning standards, and our management shall be reviewing your feedback for improvements. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
      查看回复
      点评总数 6
      被点有用 1
      上传图片 17
      4.8分
      亲子家庭2018年03月入住 豪华一卧室套房
      交通方便,離Sumerset 和 Orchard 都不遠;設施齊備,洗衣機、冰箱、焗烤箱,甚至各類餐具都有;服務辦理入住退房都還蠻高效,其他服務沒怎麼使用,應該也還不錯。
      有用(0) 发表于 2018-04-04
      酒店回复
      Dear Valued Resident, Greetings from your friendly team at Ascott Orchard! Thank you for choosing our centrally located serviced residence and for awarding a high rating for your recent stay with us. All of us are delighted you had an enjoyable and comfortable stay with us in our fully-equipped Suites. We sincerely hope you will now make our residence your choice lodging whenever your travels bring you back to Singapore. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
      查看回复
      点评总数 14
      被点有用 8
      上传图片 8
      5.0分
      亲子家庭2018年02月入住 三卧室套房
      特别好的酒店,出行非常方便,没走几步就是乌节路,公交车,环城巴士都在这里上车,买环城巴士票记得如果有需要可以一次性买2天或3天的比较划算,酒店四楼是健身房和游泳池,从四楼可以乘电梯下去再过一个走廊就到达街对面的百货商场,商场B1有超市,超级方便哦!我们住的是三间套房祖孙三代6口人,年夜饭都是在酒店做的,超棒!特别提到2018年除夕前一天是情人节,我们玩了一天回到酒店意外的收到惊喜,酒店人员太贴心了,精心准备了费列罗巧克力和玫瑰花🌹,大年三十还送来了利是袋装有金币巧克力和橘子🍊,酒店的洗漱用品都是欧舒丹品牌的,这家酒店很新听司机说新改建只有一年多,总之这次订在这里非常成功,家人都很满意,回去也会推荐给朋友们的!祝大家新年快乐🍾️🍾️🎊🎉🎉🎈🎈🎊
      有用(0) 发表于 2018-02-17
      用户0天后追评
      早餐还算说的过去,种类不多,但基本都有能够满足所需!
      酒店回复
      Dear Judy. Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our centrally located serviced residence for your recent family holiday in Singapore and for your positive feedback. All of us are delighted you had a wholly enjoyable and comfortable stay with us and found our location ideal and convenient. We sincerely hope you will now make our residence your choice lodging whenever your travels bring you back to our friendly shore. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. 新年快乐! Kind regards, Cynthia Lim, Resident Relations Manager
      查看回复
      点评总数 8
      被点有用 0
      上传图片 4
      5.0分
      朋友出游2018年05月入住 豪华套房(一卧)
      酒店位置便利,直通隔壁百丽宫商场,酒店设施齐全,客房服务不错,出差休闲首选。
      有用(0) 发表于 2018-05-31
      酒店回复
      Dear Valued Resident, Greetings from your team at Ascott Orchard Singapore! Thank you for choosing our centrally located serviced residence and for awarding a perfect rating for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We are also heartened to learn you have found our central location ideal and convenient. We sincerely hope you will now make our residence your choice lodging whenever your travels bring you back to our friendly shore. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
      查看回复
      点评总数 42
      被点有用 7
      上传图片 29
      5.0分
      朋友出游2018年02月入住 2卧尊贵套房
      酒店位置旺中帶靜,可以和百利宮相通。房間很新很高大上。感覺很棒。缺點是早餐選擇種類太少。服務生態度都很好
      有用(0) 发表于 2018-02-26
      酒店回复
      Dear Valued Resident, Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence and for letting us know you have been very satisfied with your stay. We are delighted you had enjoyed all aspects of your stay with us and we sincerely hope Ascott Orchard Singapore will be your favourite lodging whenever your travels bring you back. Thank you for giving us the great privilege and pleasure of being of service to you. We earnestly look forward to welcoming you back and being of service to you again. We truly appreciate your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
      查看回复
      点评总数 6
      被点有用 0
      上传图片 6
      5.0分
      其他2018年02月入住 1卧豪华套房
      非常棒的酒店!地理位置在乌节路,对于爱购物的朋友来说太方便了,酒店四楼有通道直达百丽宫。早餐西式,种类偏少。重点来了,必须说说,因为是第一次住这种公寓服务类酒店,而且在春节期间订的,带厨房一室套房,厨房配有各种器具,电器。心里还是蛮惊喜的,自己弄过好多次餐。还做过简单的年夜饭。情人节和春节都有礼物、好温暖。酒店工作人员态度好,需要东西很快就拿来了。对带小孩和老人来玩的朋友,这非常好哟!还有就是他家的游泳池,大池,水深1.2米,还有两个小浅池,对于我这种初学游泳者太好了,必须点个赞。酒店很新,各种设施适合一家老小来玩,就是有点小贵。
      有用(0) 发表于 2018-02-18
      用户0天后追评
      停车方便、方便,酒店隔壁就有几层楼的停车场。另外他家房间里挂衣服的人体模型艺术品确实欣赏不来。
      酒店回复
      Dear Valued Resident, Greetings from your friendly team at Ascott Orchard Singapore! We were delighted to learn you enjoyed your stay with us and were pleasantly surprised with our Valentines’ Day and Lunar New Year celebrations. All of us are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents truly motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Orchard Singapore, we look forward to welcoming you again for more enjoyable and comfortable stays with us. We are at your service. Thank you for your valued support. 新年快乐! Kind regards, Cynthia Lim Resident Relations Manager
      查看回复
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