假日丽景酒店(Holiday Regency)

行程被打乱了，所以我们没去成这家酒店，也没尝试取消预订。这个评价是基于我上次入住的体验。

我向酒店工作人员要了账单。他们没有给我账单，我多次打电话给呼叫中心，但他们一个电话都没接。这真是糟糕的经历

浴缸漏水。空调出风口噪音很大……我多次要求他们换房间，他们还是不肯。

One of the best property in Moradabad. Very comfortable stay. The staff is also very cooperative and friendly

Stayed for 2 days in the hotel as the part of marriage. Really liked the hospitality, taste of food, room ambience. The service was decent even though have to remind few times in case of delay. Tried emperor restaurant for both breakfast and dinner. Ample of choice and good taste as well.

We had been to this property recently. I have given a low rating for reasons briefed below. First the positives 1. The hotel is easily accessible on the highway 2. The hotel is clean 3. check in was fast 4. Food was good and delicious Now the negatives 1. Every attendant at the hotel - the bell boy who brings the luggage to the room to housekeeping persons etc expect tips at every point. They make it obvious about their intentions and are reluctant to leave the room without a tip. 2. The booking was for two persons, but amenities like room chappals, dental kit etc were only one in number (for one person instead of two) 3. The worst was at checkout when Mr Mohit informed us that we have to pay for two bottles of water. He demanded Rs 117 for two bottles of water with MRP Rs 20 each (total Rs. 40). When questioned, he justified the charges and quoted that the charges were in line with court orders. I informed him that it was not so and asked for the bill. He refused to give me the bill and now charged me Rs. 177. When I insisted for the bill, he was full of excuses and promised to send it on email / wahtsapp. This was a false promise.