首尔悦榕庄(Banyan Tree Club & Spa Seoul)

酒店周围很安静，房间内泳池确实很棒！去购物打车15分钟左右，早餐吃的也很不错。空调问题比较大，屋子里明显比楼道要热和闷很多，调到最低温也没用，第二天和前台反馈后有些改善但还是明显闷热。礼宾服务除了到达时碰到了，平时包括离店的时候门口基本没有人

不得不给一个大大的差评. 严重歧视中国人。前台一个女经理 会了一点中文 就用中文来这样对待中国人！严重歧视中国人. 要不是为了赶飞机 我都要求把电话录音拿出来。 住了很多地方的悦榕庄 第一次在韩国的悦榕庄 让我对他这品牌 如此差评. 因为我们11点还未退房出来 前台打电话来用英文说要求 我们现在就要出门. 我说要晚一点 半小时 或者到12点。我可以支付延迟费用. 她切换中文说 付费用也不行 必须要现在出来. 更过分的是 直接挂了我电话！ 还用英文说 我们出不来 她叫人来帮我们出来.第一次碰到这样赶客户的. 延迟支付费用都不行 让我们立刻现在离开. 真的太跌悦榕庄这品牌了！ 退房到前台 我很严厉的 要求投诉 那女经理 和我一直道歉. 道歉有什么用！ 全球住了那么多酒店 第一次碰到赶客户走的酒店 言语过分. 还直接挂电话！ I have no choice but to leave a terrible review. This is blatant discrimination against Chinese people. There’s a female manager at the front desk who speaks a little Chinese, yet she treated Chinese guests this way using our own language! It’s outright discrimination. If I hadn’t been in a hurry to catch my flight, I would have demanded to get the phone call recording. I’ve stayed at many Banyan Tree properties around the world, but this experience at the Banyan Tree in Korea has completely ruined my impression of the brand. We hadn’t checked out by 11:00, so the front desk called and demanded in English that we leave immediately. I asked for a little more time—half an hour, or until 12:00—and said I was willing to pay a late check-out fee. She then switched to Chinese and said: “No, even if you pay, you still have to leave right now.” What’s worse, she hung up on me directly! She even said in English that if we didn’t come out, she would send someone to make us leave. This is the first time I’ve ever been chased out of a hotel like this. I was willing to pay extra for a late check-out, but I was still told to leave right away. This has truly tarnished the Banyan Tree brand. When I went down to the front desk to check out, I firmly demanded to file a complaint. The female manager kept apologizing to me, but what good is an apology? I’ve stayed at countless hotels worldwide, but this is the first time I’ve been treated this poorly—being rushed out, spoken to rudely, and hung up on mid-call.

可能对当地人打高尔夫比较隐蔽，但对带小孩非常不友好，出行也不怎么方便。spa其实是自己蒸桑拿、中文也不行。

酒店送首尔塔